Sercan

Sercan Özer

I am 

Hire me

About Me

I am actively developing myself with the aim of becoming a System Specialist. In this direction, I have received various trainings on network security and network architecture and have reinforced my knowledge in these areas. I attach importance to progress by combining my technical skills and academic studies. My project presentation was made at the ICEAA 2024 conference organized by IEEE in Portugal and my article was published within the scope of this study. I aim to further my career with an open-to-learning, disciplined and solution-oriented approach.

Development

Information Technologies

System & Network

Cyber Security

Design

CV Download Counter: 0

Projects

Metasurface Antenna

S. Ozer, L. Kouhalvandi, L. Matekovits and M. Alibakhshikenari, "Design of Wideband Metasurface Structure with the Aid of BottomUp Optimization," 2024 International Conference on Electromagnetics in Advanced Applications (ICEAA), Lisbon, Portugal, 2024, pp. 316-319, doi: 10.1109/ICEAA61917.2024.10701815.
IEEE Link

Three-Story Corporate Network Infrastructure

This network topology is designed for a three-story company structure. Each floor contains a switch, a router, and an access point. Inter-floor connections are established through three routers with routing enabled. Each department is isolated using a different VLAN. Wireless access is provided on each floor via access points. The network includes a total of 8 VLANs, 3 routers, 3 switches, and various client devices.

Driver's License Exam Application

This application was developed with Flutter and Dart using Android Studio, supported by Firebase infrastructure. Soon to be published on iOS and Google Play Store, the app provides practice exams and tests designed for candidates preparing for the driving license written exam.

Education & Experience

2019 - 2024

Bachelor's Degree

Doğuş University
Electronics & Communication Engineering
GPA - 2.92 / 4

2014 - 2016

Associate Degree

Istanbul University
Electronics & Communication Technologies
GPA - 2.71 / 4

10/2025 - Continue

Assistant System Administrator - Doğuş University

-User management via Microsoft 365 Admin Center, including license assignment, permissions, mail groups, and OneDrive storage management
-User provisioning, updates, and basic system administration tasks through Microsoft Entra ID (Azure AD) and on-premises Active Directory
-Providing IT operations support for approximately 15,000 active users
-Actively participating in the project to migrate the school network infrastructure from Juniper and 3Com switches to Fortinet switches
-Developing individual network projects using Cisco Packet Tracer, focusing on CLI usage and configurations of WLC, routers, switches, and AP’s

12/2023 - 02/2024

IT Specialist - Ümraniye Municipality

-Handling and managing the resolution processes of over 150 monthly user support requests related to hardware, software, and network issues to ensure system continuity (95% success rate).
-Contributing to the minimization of system downtime through rapid intervention in troubleshooting and repair processes.
-Managing user support and administration processes for cloud-based services such as Google Workspace and Microsoft 365.

09/2013 - 06/2014

IT / Helpdesk Technician - DemirDöküm

-Providing rapid support and intervention processes for network connectivity, printer, and hardware-related issues, supporting overall business continuity.
-Managing the installation, updates, and troubleshooting processes of Windows operating systems and office applications.

Articles

1 2 3

Portfolio

MAC Cosmetics

Türkiye

Bridgestone

En Plus

Mango Sale

ZARA Sale

 Designs and videos are not directly related to any brand.

Skills

• Microsoft 365 Admin Center

• Microsoft Entra ID (Azure AD)

• Active Directory (User & Group Management)

• Microsoft 365 license management

• Exchange Online (mail groups, permissions)

• OneDrive

• TCP/IP,VLAN,Routing,Switching,DHCP,DNS,VPN,LAN,Wi-Fi


• Cisco Routers,Switches,WLC,Access Points

• PuTTy

• Windows Server 2019

• VMware

• VirtualBox

• Hyper-V

• Windows

• Linux

• macOS

• Python

• HTML5

• CSS

• SQL

• Firebase

• Android Studio

• Gemini CLI

• Asset inventory management

• IT support processes

• Project management processes

• HFSS

• Simulink

• Proteus

• Altium

• SEO

• Wordpress

• Google Analytics

Yücel Öztopalan

Industrial Engineer at IBB
"Sercan is a professional with strong work discipline and analytical thinking skills, reliable in teamwork, and adds value to projects."

Contact Me

Call Me

+90 534 618 09 57

Send me mail

sercan.ozer.28@gmail.com

Location

İstanbul, Ümraniye 34771
Send Message